Bob W Stockholm Norrmalm - Stockholm

Elena L.

Nice location and beautiful design of the hotel. Feels modern and sustainable. Perfect for long city walks and shopping as it is close to the main area. Rooms were not cleaned after we moved in, we stayed for 2 nights, so I just asked for new towels in the chat and got to pick from a laundry room. That worked very well. Also Gast caffe just next in the area was perfect for breakfast/ brunch, we’re first as its get into long line. Just a tip😉

Claudia S.

Lovely hotel with lots of nice details and lovely little touches, like the yoga mat, the water bottles, postcard and tote bag. Nice kitchenette, good bed, cool interior and nice, clean and modern bathroom. The online check-in etc. worked well, but it's a bit inconvenient at times with lots of clicks and if you travel as a group it's a bit annoying with the pre-check-in and then one person having access to all the information. Not the most efficient or independent way to do things. The air in the room was not great and in the night it was 25 degrees in the room which was uncomfortably warm. Really wanted to love Bob W. because my first impression when arriving was so positive, but I slept very badly because of the bad indoor climate. Overall a nice stay, but not sure I will stay there again.

Luciana V.

The location of this hotel is excellent, central and close to everything important like restaurants, supermarkets, and the subway. The customer service was consistently very good and the staff was always responsive.

The apartments themselves are well-decorated, spacious, and comfortable. The kitchen was also great; it had all the necessary utensils for cooking, plus a microwave, dishwasher, small fridge, electric kettle, toaster, and two burners (though no oven).

However, my stay was negatively impacted by several significant issues.

The door system is terrible. It's an electronic code system, which is fine, but the doors open automatically with a button that has no clear instructions. Once you press it, the door swings wide open for 10 seconds, leaving the room fully exposed to the hallway. This is not only a huge privacy concern, but it's also incredibly inconvenient to have to wait for the door to close.

The soundproofing was very poor. Street noise was a major issue, especially on a Saturday night, making it difficult to sleep. We also had a problem with a window handle that wouldn't close properly, which made the noise even worse. I reported this, and while someone came to look at it, it was never fixed.

Cleanliness was another concern. There were hairs in the bathroom when we checked in, which made me question the overall cleanliness. I reported this, and someone was sent to clean the next day, but honestly, one of the hairs was still there, which didn't inspire confidence in their cleaning standards. Additionally, the temperature control system in our bathroom didn't work.

Given all these problems, the price feels too high for the value. While customer service was always responsive, we were never offered a different room or any form of compensation for all the issues we dealt with.

I would not stay at this hotel again at this location. Maybe another one of their properties would be different, but I don't recommend this one.

Patrik Y.

Stayed for work 5+ days and really appreciated having a kitchen in the room including even a microwave, this allowed to rely to something else than restaurant food all the time. Plus side there is a larger communal kitchen if needed. Overall interior is warm and welcoming. There’s also space to work outside the room, laundry facilities (for free) – things regular hotels often miss as they charge a small fortune for washing a few pair of socks. Location is close to the center without being in the middle of the hustle. Some street noise, likely from a garage door, but nothing major.

Polina

The hotel has a great location in a pleasant neighborhood, and the check-in and check-out process is very convenient. The rooms are small but functional, with a kitchenette that makes the stay more comfortable. It was also a nice touch to find not only tea but also decent coffee provided for brewing. In addition, the bathroom amenities go beyond just soap — shampoo and conditioner are also included.

Unfortunately, there are some significant downsides. The room had a strong sewage smell, and when we informed the staff, their response felt like a formality — no solutions were offered, so we had to stay with this issue during our visit. Another drawback is the mattresses: they feel like a collection of springs without any modern support, making sleep quite uncomfortable. Finally, the curtains are impractical. Since there is a residential building directly opposite, you either have to leave the blackout curtains fully open and be exposed, or close them completely and live in total darkness.

Taras P.

Feels like a budget motel. Everything is cheap, our room was very small and dirty, clearly doesn't look newly renovated. Odour from the shared kitchen is on the whole floor. They put aroma diffusers everywhere, including rooms, likely due to this.

Located right next to a cemetery. Check in is a mess, you need to find a long entrance code somewhere on their website.

Elevator is tiny, almost impossible to fit with a stroller.

Customer service rude and unhelpful, even with simple requests. They even put a wrong name on a welcome card.

Must be the worst accommodation I have stayed in ever.

Joseph Y.

This is the best experience I have had at a stay and it lives up to its name Best Of Both Worlds (Bob W.)

From the check in process to the stay and checking out, everything was seamless and digital. The location is great - central and accessible.

The staff were very friendly, helpful and extremely knowledgeable with recommendations for places to see and eat. I received a handwritten note from them to welcome me.

There were so many practical things around like a tote bag, a phone charger, washing machine to do laundry + all the amenities you would expect from a hotel. There was a kitchenette, and a coworking space to work or meet other guests. There was even a Polaroid camera you can borrow.

The rooms are spacious and clean.

I’m checking out other Bob W. for my next travels - I am sold!

I highly recommend this.

Thank you for a great experience!

RW X.

我前后住了两次这家酒店，地理位置优越，很喜欢他们团队的年轻理念，虽然没有前台，但入住丝滑，哪怕你遇到什么问题，通过网络客服也可以得到解决。房间的设计一看就是花了心思的，谢谢你们的拍立得和免费相纸让我在斯德哥尔摩留下了美丽的照片。当然我还想提点善意的建议，首先，第一次我们住的6楼好像是，那个电梯关门的时候会发出巨大的噪音，我自己睡眠质量很好没受影响，但不代表离电梯近的房间不会受到干扰，希望你们能尽快修理一下。还有房间提供的水壶，我每天都有带着，赞同你们的环保理念，但是第二次入住的时候，我在水壶瓶口上发现了口红印，说明房间打扫人员忘记清洗水壶了，培训保洁员的时候记得跟他们说。最后，停车场的停车位，对大车是不友好的，我们当时刚好遇到一对夫妇因为车开不进来发愁，我们帮他们把所有的毛巾推车都一个个推开，折腾了好久才把车停进来，但这毕竟是在市中心，寸土寸金，还算可以理解。其余的一切都是满意的，希望你们做的越来越好！